Effective Date: May 5, 2026

These Terms of Service (“Terms”) govern your use of services provided by San Antonio Balloon Setups (“we,” “our,” or “us”). By booking our services, you agree to these Terms.

Services

We provide balloon décor services including arches, columns, and custom installations for events.

All designs are subject to availability, space, and setup conditions.

Booking & Payment

• A deposit is required to secure your date.
• Your booking is not confirmed until payment is received.
• Remaining balance must be paid on or before:
  The day of setup

We reserve the right to cancel unconfirmed bookings.

Cancellations & Refunds

Cancellations, refunds, and rescheduling are governed by our Booking & Refund Policy.

Setup Requirements

Client agrees to provide:

• Safe and accessible setup area
• Accurate event time and location
• Adequate space for installation

We are not responsible for delays caused by:

• Incorrect information
• Venue restrictions
• Lack of access or readiness

Outdoor Installations

Outdoor setups are subject to weather conditions.

We are not responsible for damage or failure due to:

• Wind
• Rain
• Heat/sun exposure

No refunds will be issued for weather-related issues.

Balloon Lifespan

• Balloons are temporary décor.
• Lifespan varies based on:
  
  • Environment
  • Temperature
  • Handling

We do not guarantee balloons will last beyond the event duration.

Damage & Responsibility

Once setup is completed:

• Client assumes responsibility for the installation.
• We are not liable for damage caused by:
  
  • Guests
  • Children
  • Animals
  • Venue staff

Removal

Option is determined on booking agreement.

Option A (leave-in-place):
Installations are left with the client after the event.

Option B (pickup required):
We will return for breakdown at an agreed time. Client must ensure access.

Changes to Orders

Changes must be requested at least [X days] before the event.

We will do our best to accommodate changes, but they are not guaranteed.

Photography & Marketing

We may take photos of our work and use them for:

• Website
• Social media
• Marketing materials

If you do not want your event photographed, notify us in writing.

Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages.
• Our liability is limited to the amount paid for the service.

Force Majeure

We are not responsible for failure to perform due to events beyond our control, including:

• Weather
• Natural disasters
• Emergencies

Governing Law

These Terms are governed by the laws of the State of Texas.

Contact

San Antonio Balloon Setups
Email: balloonsetups@gmail.com